Preschool/Child Care Enrollment Specialist

San Francisco, California, United States

Description

Wonderschool helps parents find preschool and child care programs that suit their needs. We do this by partnering with school directors to start their own in-home childcares and preschools. We support school directors by answering all calls for their program from interested families.


You will be the point person for all incoming parent inquiries over the phone. Your goal will be to help parents as they search for the right program for their child. In this role, you’re responsible for supporting all parents in their engagement with Wonderschool. You will also be expected to follow up with interested parents who weren't able to connect with a program and help them find a program.


This is a part time role requiring 30 hours a week. We are looking for someone to train in our office (1841 Market Street, San Francisco, CA 94103) for several weeks from 11am to 5pm (we are flexible on hours but those are ideal) and then can transition to working from home or part home/part in-office.


Potential to grow into a full time role.


ABOUT YOU

You love connecting with people and have experience communicating with parents. You have experience with customer service, you are caring, a strategic thinker, supportive, adaptable, and excel at hitting goals. You are extremely excited about working with an operations team to refine a process we’ve created, and will work to provide best in class customer support. This role is perfect for a student, particularly one interested in working in ECE or with children and families in another capacity.

Requirements

JOB QUALIFICATIONS

Benefits

This is an entry-level position, with a starting salary of $13/hour

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